RUNNIN' VEGAS - The John McNamara Podcast

Home Warranty 101: Protecting Your Las Vegas Investment with Nora DeGregorio

John McNamara
Speaker 1:

Hey guys, john McNamara, host running Vegas. We're talking local sports, business, real estate. If you guys like what you see today, subscribe and like us on Instagram Run in Vegas podcast. And today we got a special guest Nora DiGregorio, american Home Shield.

Speaker 2:

Hey, yes, thank you for having me. Yes, you got it right, digregorio, good one.

Speaker 1:

Thanks for being on.

Speaker 2:

I'm excited to have you.

Speaker 1:

today we're going to be talking home warranties get to know you a little bit more.

Speaker 2:

Exciting, yeah, good to know. Yeah, you know you don't know about home warranty until you really need it and then you learn a lot.

Speaker 1:

Oh, I bet.

Speaker 2:

Yeah.

Speaker 1:

Well, we'll dive into that. But before we get started with that, I kind of want to get to know you a little bit better, our audience get to know you a little bit better here at home. You know where are you from, what's your story?

Speaker 2:

it's my story, um, so I was born in Detroit, oh wow, yeah, and I lived there till I was about 18 and my parents moved us to Southern California, where I lived in San Diego for most of my life. Oh wow, um. So I, yeah, I, I'm like a SoCal girl, and then I've been in Vegas for about 10 years, great yeah. So I've had like two different career paths real estate and cosmetic manufacturing. Oh okay, two different, totally different things.

Speaker 1:

Have you been able to apply those skills to what you're doing now?

Speaker 2:

I've been in sales and I feel like I always say I'm in the business of people, so I've been doing that my whole life.

Speaker 1:

I feel you, yeah, absolutely.

Speaker 2:

It's where I thrive.

Speaker 1:

So how was the transition from California to Vegas?

Speaker 2:

So I was one of those people that was like wait, we're moving to Vegas, where do people live? I really was like where do people live in Vegas?

Speaker 1:

On the strip right, yeah, and a hotel somewhere and they party and gamble all the time.

Speaker 2:

Exactly. I was like, where do people live? And I moved out here in 2014. And I'll tell you, I actually saw Vegas in a different light after October 1.

Speaker 1:

Yeah.

Speaker 2:

And I actually went out and volunteered at the Red Cross right after that same day and I saw a whole different side of Las Vegas, yeah, and I truly, truly fell in love with the city. I never thought I could love a city as much as I loved San Diego, but I love living here. I love I'm so proud to say that I live here I love being part of a city that's thriving and growing. It just aligns with who I am, so I like it.

Speaker 1:

That's great. Yeah, I love San Diego too.

Speaker 2:

Yes, it's not to love but Vegas is cool.

Speaker 1:

I moved out here in 2008. I was really smart and I moved when the Great Recession occurred and the real estate market was nosediving every single day. But I remember I came to Vegas. I actually liked it. I'm from upstate New York, so not too exciting. So Vegas is exciting. But two years probably into living in Vegas, I went out a couple times to San Diego to check it out and I'm like I think I moved to the wrong spot, like San Diego is where it's at. But after switching real estate in New York to Vegas, I'm like I'm not doing that again and I agree with you. What a great point. Yeah, when those events occurred, there was incredible shift in the community where I felt like now there was a real community.

Speaker 2:

Yes, a hundred percent.

Speaker 1:

Because I felt like before that we were all kind of doing our own thing, we're all transplants, so to speak, and that was one. It was terrible, yeah, um, what occurred and um, it brought us together. Yes, so, yeah, yeah, love that story For me.

Speaker 2:

Yeah, it did. It brought us together and you really, like you said, you saw that Vegas isn't just a transient town. There are people that live here and care about each other. And that all now. I mean we have more Californians than we have born and raised.

Speaker 1:

You can see folks really taking care of their homes now people staying here building a life here, businesses here. The total community as of 10, 15 years ago has really shifted so great segue into home warranties of taking care of your home Right, yeah, so it's a rooted community.

Speaker 2:

Yeah, there's definitely a lot more pride here and people are rooted and people are coming and staying. And yeah, with home warranty, it's a funny thing I never thought I'd ever like. If you would have told me like 10 years ago, one day you're going to be selling home warranty, I'd be like really Like I don't know, I don't know, I don't know, um, but I love what I do.

Speaker 2:

I am so grateful and, again, like I'm in, I I'm in the business of people and you know, I try to explain my job to people that don't know what home warranty is and I'm like my job is really just to, like, make friends and help people. Yeah, you know, and um, I do that through American home shield and what you know, what they, what they do so, which is um maintaining your home systems.

Speaker 2:

I mean, it's not really sexy, but you know if you own a home, you know that it's not a matter of if something's going to break, it's a matter of when.

Speaker 1:

Absolutely.

Speaker 2:

And I feel like, now more than ever, like people really need that added, like protection of a home warranty. Everything's gotten more expensive. I mean, everything's gotten more expensive. I just went to lunch two people and it was like $80. It was at a coffee and bakery shop. So I'm like, wow, okay, what happened? So everything's super expensive. And you know, as a realtor and working with buyers, it's like it's tough getting a buyer into a home right Through the lending process and that's great once we can get them into the home. But, like what happens after they've moved in and something breaks? Are they prepared?

Speaker 1:

Yeah.

Speaker 2:

You know, and that's, I think, where American Home Shield comes in.

Speaker 1:

Yeah, it's, it's really, yeah, it's a great tool I really recommend, if you're a realtor out there, and what I did in the past when I was in my younger days in real estate, I used to just write the cleanest offers. I didn't put home warranties in it and I had one client, I think what happened to them six months later? The race. He went out on him and they go John, I thought I had a more warranty. I'm like no, we, because it was a competitive we had to make it the offer as good as possible.

Speaker 1:

Yeah, she declined to actually do the home warranty versus making sure that was priority and understanding, and that ultimately she ended up blaming me for it, you know. So it was a good lesson. If you're a realtor out there or you're a home buyer in the future, get it, because it just it shift our whole relationship, fortunately.

Speaker 1:

But it was great learning lesson for both of us and now all my offers has a home warranty. The seller pays for the home warranty for our buyers because of for that exact reason. Yeah, I mean, you know, and I for me, as a home, for the home warranty for our buyers because of for that exact reason.

Speaker 2:

Yeah, I mean you know, and I for me as a home, as a home warranty representative, I mean I get it. Sometimes as an agent, you know you're asking for a lot in the, in the purchase agreement and sometimes the warranty falls off. But you know, even if they just get it for the first year, because no inspection report is gonna do things, going to predict a breakdown and typically when a buyer moves in, especially a first-time homebuyer, that first year they want to do the fun stuff, they want to buy the furniture, they want to do the baseboards, they want to do the flooring, they don't want to pay for a brand new water heater. You know what I mean.

Speaker 1:

Nothing sexy about that, there's nothing exciting about that.

Speaker 2:

It sits in the garage and yeah it gives you a nice water, but you know they want to do the fun stuff, and so that home warranty. You know, regardless of how you feel about home warranty right, especially, I think, as a real estate agent if you're not comfortable having that conversation or you're not, you know something that you don't believe in. I think it's important for you to at least do the right thing and make sure that your client knows about it and the way that I set myself apart, because there's obviously a lot of choices here when it comes to home warranty in Vegas is that I'm always happy to talk to the buyer directly, right.

Speaker 1:

That's very nice.

Speaker 2:

Yeah, I actually prefer that, to be honest with you, and here's why I prefer it, for a few different reasons. One I can set the expectation up front of what a home warranty does, right? American Home Shield's a very big brand. I'm sure you've seen our commercials, right, we've been around for over 50 years.

Speaker 2:

Our parent company owns four other home warranty companies, so usually your buyer knows who we are already, and the fact that they know that there's a local rep that lives here that they can actually call on something, you know when there's a challenge, gives them that peace of mind, right. So, again, it's, it sets the expectations, letting them know there's somebody here that they can call directly when they, when they hit a roadblock and um, just explaining, you know, because if you send them the brochure, it's really overwhelming and during that purchasing process they're getting bombarded with contracts and documents and it's like super overwhelming and sometimes they just no matter how intelligent or how detailed or how analytical they are, sometimes they just want to want to just talk it through with somebody absolutely so that, for me, is how I feel like I set myself apart when it comes to um the home warranty process yeah, I love that because I know myself like I'm having like phone problems right now.

Speaker 1:

Uh, my phone recently got spammed but there's nobody to talk to. You're talking to like third parties and you know so what a big difference is, I know, when a client, one of our clients, can just call you directly and you can pre-paste and that makes such a big difference because most of the time it's just we want to know like it's going to get. Whatever it is, it's going to get resolved and you have support. I think the worst feeling in the world is you talk to somebody who doesn't care and you're hoping you know the ac is gonna show up in the next 48 hours right so it's glad, I'm glad.

Speaker 1:

Uh, you're a big part of that. You pick up your phone, you're really. That's a important part.

Speaker 2:

Communication I know my own self is huge so, yeah, it's, it's the people skill, you know, I feel like that's like I always say that's my only God given gift is to be able to like connect with people. But, um, yeah, I mean being able to talk to someone and, you know, sometimes it takes it off of you as the agent, cause there's already a lot going on, right, you've already got it's not your only transaction a lot of times. So, um, you know, be able to have a partner that can you know that's going to take over.

Speaker 1:

Absolutely.

Speaker 2:

Is a big one, but what I found is, you know, sometimes, even if, let's say, we have a claim that goes off the rails and we can't overturn the denial for some reason, the client is okay because they feel like they had to talk to someone, somebody was advocating, so sometimes, even if the outcome isn't in their feel, like they had to talk to someone and somebody was advocating, so sometimes, even if the outcome isn't in their favor, they get it.

Speaker 2:

I mean, for every 10 claims that we get, only one gets denied. Oh wow, that's how 10%, 10% of our claims.

Speaker 1:

How does that claim process work?

Speaker 2:

So the way it work is First of all, we have a new app. We have a new app. It's amazing, our app is amazing. So we have an app. Right, we all doing it. We're all doing everything off of our phones these days, yeah, so it's great to have the app. Um, so you can actually just download the app. You can go on the app, place the service request, and when you go to place the service request, you're just going to figure out what system it is, what the problem is.

Speaker 2:

Once the claim has been processed, you'll get assigned a contractor. That contractor will reach out to you to make the appointment directly with the homeowner and at that time the contractor will show up to the home, diagnose the system. If it's something that they can fix on the spot, they'll fix it right. A lot of times, though, it may require additional parts or in that case, they'll do the diagnosis. Some cases they'll call in the diagnosis right from the home to get authorization if they know they have the parts in the truck. Otherwise, the diagnosis is made. It goes to auto.

Speaker 2:

The authorization team is looking at it based on the contract the type of policy that the homeowner has, and then calculating okay, either American Home Shield's going to cover 100% or American Home Shield's covering this amount and the homeowner is responsible for that amount. And then at that point the homeowner's deciding whether they want to move forward with the out-of-pocket expenses. They always have the option to take the cash in lieu of the repair, okay, and get their own contractor um. So. But most of the time, you know, people are like just move forward with the um, with the repairs, directly with american home shield. And it's good when they do it that way, because we have a what we call 30--day guarantee. So within the 30 days that same system breaks down again, we'll resend the contractor directly back out at no cost.

Speaker 1:

Excellent, okay, yeah, so that's great information there. Yeah, I appreciate it.

Speaker 2:

So I want to add one more thing about the app yeah, keep going, keep going.

Speaker 1:

I love it.

Speaker 2:

This is like so innovative and so exciting and this is one of the reasons I really wanted to come on your podcast and share is oh, I thought you were just coming here to hang out. Yes, I love you too, but we have a feature on our app Before you place the claim, you can actually get on a live video chat in real time with a contractor.

Speaker 1:

There we go.

Speaker 2:

Yeah, right, so before you make the claim, you can get on a live video chat. So think telehealth for your home right. And we have this whole new generation of homeowners that want to DY on it, that want to fix it themselves right.

Speaker 2:

That's why there are millions and millions of how-to videos on youtube yeah and so this is taking that a level up and literally talking to a live contractor and in many cases to date, since we launched about a month ago, like 30 of the homeowners that have called in right and spoken to an expert have been able to repair it themselves, saving them time and money. So it's super empowering for a homeowner, as a single female right that lives alone. I love it because I there's like so many things that I can just get on the phone with a contractor, but it's just a whole new way to warranty and I think again it's. It's empowering homeowners. Um, it's saving them time, saving them money, and what we have found is a home warranty company. The more that people are engaging with us right on on the home warranty process, the more likely they are to renew yeah and so it's.

Speaker 1:

It's pretty awesome that is awesome because it's all about efficiency and systems. Now I know with our business it's making it as seamless as possible for our clients, because now, with technology, all of us have patience of maybe a couple seconds. And then it's you know, and you're already stressed because something's not working in your house. You don't know how to fix it. You want to communicate with somebody, so that just seems like a total win-win by you guys. It's amazing.

Speaker 2:

And I mean I'm sure you've heard this happen Like it's the middle of July, it's our 117 week right, oh yeah. Somebody's AC goes out. They place a claim, everyone's booked. Every AC company in town is working. They may have to wait a day or two. They finally get a contractor out there and it's either the thermostat needed, like resetting, or a battery, or something, or the breaker tripped yeah, so imagine having been able to like get on a video chat, having an hvac contractor walk you through that repairs, you know what?

Speaker 2:

I mean it's huge and these contractors, they are all based here out of the us. They all have an average of 20 years of experience in their trade. Oh, amazing, yeah, it's really. It's super exciting. It's really exciting to be part of a company that's like innovative, like that. You know cause. You think like, okay, how, how do you level up home warranty?

Speaker 1:

Well, there it is. Yeah, that's a. That's a game changer, because if you ever, probably most people at home have had a night or two of sleeping in Las Vegas in the summer, when they only see yeah. It is the worst night of sleep you will ever have.

Speaker 2:

Yeah, it is yeah.

Speaker 1:

Might as well just go to a hotel for the night because it is brutal. So that's a game changer. I love it yeah.

Speaker 2:

It's super exciting. Yeah, I'm excited to, and that's what I've been doing the last few weeks, so you know I've been super busy just trying to get out there and get the message out again. You've probably seen our commercials. We have a, we have a new um celebrity spokesperson in our commercial who's that? So she is actually from saturday night live and her character was debbie downer. Oh, oh yeah but so with american home, yeah, so with american Shield. Her character is Warrantina.

Speaker 2:

I love it and she plays this like new age, like hippie, and they're really funny.

Speaker 1:

So keep an eye out for those.

Speaker 2:

I love that They've done a really great job, our marketing team.

Speaker 1:

Do you have any message out there? Because I know it's starting to warm up. It's starting to warm up. It's in the 80s now. Yes, summer's creeping in Any thoughts for homeowners out there, because we're just starting to come out of the winter, we're in spring now, before the summer hits. Any advice you would give to homeowners out there right now?

Speaker 2:

100%. So, whether you've been living in your home for years or you bought a home in the last six months, if you bought a home in the last six months, the chances of the home inspector turning on your AC in like November, december, january or February, are really unlikely, because they can't turn it on when it's under 65 degrees. Now is the time to do an HVAC pre-season tune-up, and this is just. It's a simple like 18, 20 point inspection that they do on the unit. They're really trying to identify if there's any leaks, um, and if the read, if the unit's ready to be turned on. So, whether you have a home warranty, whether it's with American Home Shield or another company, or you don't have a home warranty, it doesn't matter. There's I mean, I listened to the radio and there's dozens and dozens of contractors here in town that are offering these HVAC preseason tune-ups.

Speaker 2:

Yeah dozens of contractors here in town that are offering these HVAC preseason tune-ups. Do it. Sometimes it's $30, $50, even if it's $100. Just doing that will save you so much grief because when you go to turn on the AC in June right, Because I would say it's like June 1st somebody flicks the switch and it's triple digits for the next few months. So it just do it. Make the investment. Take the time to do it, because it will identify in many cases if your system is ready to be turned on.

Speaker 1:

Okay, so that's my, I like that that's my, yeah, that's my recommendation, just really good advice yeah, and I know you said um, you know you, you, uh never thought you'd get a home warranty business. So tell us that story. How'd you get into this industry? Because it seems like you have a lot of passion for it.

Speaker 2:

I do well, I don't have a lot of passion for people, but it's really funny how I fell into this. So I said I've had two, two career paths. It's either been real estate industry or cosmetics and beauty. I did real estate for about ten years in San Diego in 2009. You all know what happened. I left that industry and I went into cosmetic manufacturing and I did that for a very long time, until 2020. And we all know what happened in 2020, right.

Speaker 2:

And so, being in the beauty industry, it's like there was no light at the end of the tunnel. You couldn't touch anybody, you couldn't even be within six feet of someone, so I was like, oh my God, what am I gonna do? So I ended up getting my mortgage license and because I did mortgages in San Diego and I was like I did that for a couple years here in Vegas and I just hated it, I hated being tied down to a desk yeah and reading like guidelines, I was like this isn't for me.

Speaker 2:

Um, and I ended up interviewing for this job. And I interviewed with what our parent company is called, which is front door. And I was like front door, I'm like what do they do? And I was like research. I'm like home warranty. I'm like, okay, let's see what this is all about. And, um, when I read the actual job description, it was everything that I'd been doing in the cosmetic and beauty industry, except switch out, you know, the product from like lipstick to home warranty. Yeah, and so yeah it's a good segue.

Speaker 2:

Yeah, and and that's it's it's I've been doing. I've been with the company for three years and I'm super grateful. I love my job. I'm like I get to like meet some of the most interesting people. I'm I'm around some of the most successful entrepreneurs in the city, like yourself.

Speaker 1:

Thank you.

Speaker 2:

And I love that because it drives me and it keeps me really motivated to keep growing as a person myself.

Speaker 1:

Yeah, the cool thing about sales is this growth minded people and you get to surround it. I love just being around growth minded people because that gets me excited, because that's just who I am, but I have massive ADHD issues.

Speaker 2:

Yeah, I'm all about. It's. Something that I really really dived into is personal development, the last couple of years. Tell me more about that. So I'm one of my things that I've done the last couple of years is I go to the Summit of Greatness with Lewis Howes. I don't know if you know that.

Speaker 2:

Oh, yes, he's a big time podcaster and I started listening to him about three years ago and then a couple of years ago I went to his first live well, my first live event in Columbus, and then I went to it again last year in LA and I'll go to it again this year and I'll go to it again this year and I love it. I love that whole field of personal development. I listen to a lot of different podcasts. I read a lot of books. I listen to a lot of books, but that is my passion. That's where I just I love it. I love human psychology. It doesn't matter whether you're in sales or you're watching true crime. It doesn't matter whether you're in sales or you know you like this, you know watching true crime. I mean, it's just how people think and why people think the way and behave the way that they do. So to me it's fascinating and the mind is a powerful thing. I mean, you know you'd be surprised what you're capable of doing if you just decide.

Speaker 1:

Yeah, absolutely you can track it. Yeah, that's one thing I loved about sales Cause when I got into it. I had a job lined up at GE thought I was going to have a corporate job. That was kind of the path I was on and I decided to go to sales. Mom wasn't happy at the time, but um, but the coolest thing I learned more in six months of sales and real estate than I did at four years in university, and it's sales.

Speaker 1:

And it's sales is not what you think it is. Because you think, oh, you got like a script. You make calls, but you nailed it on the nose. It's like the psychology and the different personality types you deal with, and not making about yourself and making about the other person, and so mirror and matching there's just so many. And then it became really fun for me. Yeah, because then I could connect because I'm I'm introverted. Analytical wasn't a natural. I was shy growing up, so it taught me like a whole new skillset of how to communicate effectively with people.

Speaker 2:

And it's one of those things that you never fully like. You're never like. Okay, I've got it Like I've learned everything I can about the human psychology's.

Speaker 2:

No way, I mean as people evolve as the world evolves, the people of laws, especially now we're in this, you know, age of technology. It's like human behavior has changed with human technology, um, and the way that we interact with it, and so, um, yeah, it's, it's super fascinating. So I one of my, one of my sales jobs, which I say was probably I was only there for a year, but I sold timeshare for one year in San Diego oh, cool, and I will say that that was probably some of the best sales training I've ever had in my entire life.

Speaker 1:

Really.

Speaker 2:

Because, think about it, If you're in sales, you'll get this right In timeshare. And we've all sat through a presentation, right, oh yeah?

Speaker 1:

right, you've in in in timeshare and we've all sat through a presentation, right? Oh yeah, I'm sure right somewhere. I can't, can't, but fell for that one. Yeah, how many did you buy, so with?

Speaker 2:

timeshare. You literally have 90 minutes to build rapport. Yeah, find a need and close 90 minutes. Yeah, yeah 90 minutes tough job, yeah, yeah, but if you can do that in 90 minutes, you've you know you figure it out yeah, you figured it out. So I feel like you know, and what we do every day, it's like we have. You know, we have time, we have all this time to build rapport and relationships and, yeah, I love it.

Speaker 1:

Sales just come that's a cool thing. Yeah, I agree with you on sales because, um, you're right, 20 years in this business, being in sales, I'm still learning every day and there's no way I'm ever gonna figure it all out. When I retire I'll still be learning, but it's crazy, especially like with technology, and you have to be ahead of times. And so interesting because the basics of sales that I've learned now I'm realizing are even more important in today's world versus what they were 20 years ago, cause people are are in our competition. They're getting away from that. We're seeing less people in sales or having success in it because they don't want to do those things. Yeah, the basics to make you successful meaning picking up the phone, talking to somebody, meeting with them, building rapport, because we live through social media. Now we live through DMing each other, whatever it is, and it does work. Like everything works to a certain degree, but by far the most effective is talking to people human connection connection.

Speaker 2:

human connection Cause I don't get anything out of a text or DM.

Speaker 1:

I'm like I get those all day right, but if I have a great conversation with you, I remember that now.

Speaker 2:

Yeah, it's the way that people remember, is the way you make them feel. Yes, and you can't get feelings out of a text.

Speaker 1:

No, it's almost impossible.

Speaker 2:

It's almost impossible. You know what I started doing Instead of sending an actual text, I've been sending an audio text. I love it because at least they get the like fluctuation of your. The new voicemail, yeah, the new voice, so you know if you're driving. Nobody does voicemails anymore no, I listen if you leave me a voicemail, the chances of me listening to it are very slim. I'll just call you right back all right, because let's transcribe.

Speaker 1:

Yeah, yeah, I'll just call you right back and be like hey, I saw, I saw that you called.

Speaker 2:

They're like I left a voicemail. I'm like yeah, yeah, I'm just calling you. But you know, the audio text is like I can literally be in my car and push the play and listen to it.

Speaker 1:

Right, I think I'm going to mix it up. I'm going to start doing that. You're smiling and you're excited and I get content around. I try to do like once a quarter like video, uh, voicemail, um. But now I think I'm gonna add the audio just to mix it up, cause, cause people are curious, cause they don't get that stuff, right.

Speaker 2:

Yeah, I, I again, I, I need to get better at video. I mean, I know that I need to get better at a couple of things and that's video is definitely one of them. And it's so easy and it doesn't the rarer it is like the fight. What I found is the more raw it is.

Speaker 1:

Yeah.

Speaker 2:

Like, the better it is, the more that people like To relate to you. To relate to you, I screw up all the time and I'm like I'm sending it and they can laugh at it, I know. I know I need to get over that and just be like send a quick video, Be careful.

Speaker 1:

My number got spammed for me making too many calls and too many videos.

Speaker 2:

Okay, gotcha.

Speaker 1:

But uh, I would still do it. I'm joking, but yeah.

Speaker 2:

Yeah, I need to. Yeah, it's something I need to get better at.

Speaker 1:

Yeah, natural, so most people won't even look into that camera. So so before cause, I got you for another two minutes besides home warranty. I love that you're doing all this personal growth. You know, when you're not working, what do you do for fun? What do you do in Vegas? What do you enjoy in?

Speaker 2:

life. I love to travel. Um, I have a 16 year old boy, so he keeps me busy and on my toes, um, lately. I mean just I'm in my season of my life where I sort of like I'm doubling down on me, um, and so I'm taking care of my health, um.

Speaker 2:

So you know, that's a big part of what I do and I really enjoy it. It's it's it's the one place at the gym where I can really disconnect from everything else and really pour into myself, and I'm learning at my age that that's not being selfish no you know it's not being selfish, it's.

Speaker 2:

It's it helps everybody around me yeah um, so yeah, that's really where it is and just traveling and and and just growing and um, trying to explore the city more. This, you know, since I've been here, I there's so much in vegas I haven't seen, you know, just like it's incredible.

Speaker 1:

If you go down the ship, like I never go to the strip, maybe every six to nine months, usually for a real estate seminar I'm like where did this casino or arena pop out? You know it's like it's changing constantly.

Speaker 2:

It's crazy nature stuff like there's. Somebody was telling me there's kayaking. I'm like where?

Speaker 1:

where do you?

Speaker 2:

kayak, like we have a lake, but which one? There's the kayaking, there's hiking, so there's all these things now that it's warmed up a little bit, because I don't really like the cold I complain way more in the winter in vegas than I do this summer I'm really like. Something I want to do this year is really like start to explore the city more of it as a tourist instead of a local there's so much to do.

Speaker 1:

It's fun. I love what you said about taking yours. You're taking care of yourself first. That's such great advice out there. I actually had a friend I talked on the phone today. I was going through some stuff and that was the exact advice I gave. Uh, him and um, I think that's yeah, it doesn't matter what age you are, it's just. If you're not taking care of yourself first, it's very difficult to take care of the people you love and care about the most, and I think.

Speaker 2:

With women it's even a little bit harder because we come from a nurturing perspective and we feel like we should be taking care of everybody else first. But it goes back to that thing like on the airplane, you have to put your mask on first.

Speaker 1:

For sure. Yeah, I think women tend to be more emotionally intelligent, so you feel more um, and I'll say this to men out there make sure you have like a buddy out there to vent, cause I don't think men really uh, talk the things out loud. We're in society, we're not allowed to be emotional. You know we are, but a society has thought of something different. So it's uh, we all just have to take care of each other and take care of ourselves first.

Speaker 2:

Yeah, and I you know. One thing to add to that is like, from a female perspective, there's strength in that.

Speaker 1:

Love it.

Speaker 2:

There's strength in a man that like is expressive.

Speaker 1:

Absolutely.

Speaker 2:

So I appreciate that.

Speaker 1:

I love it. Okay, cool. That's a great note to end on. I want to thank you.

Speaker 2:

Thank you For being on the to thank you. Thank you for the pot, it was awesome thank you.

Speaker 1:

If you guys need a home warranty, hitting her up, she's your gal. Guys, it's ron in vegas. Take care of yourselves today.